oke88 Privacy Policy
This page describes what we collect when you use oke88 and how we keep that data protected. We at oke88 take your privacy seriously and comply with standard data protection practices when handling personal information. We collect only what is necessary to verify your identity, process deposits and withdrawals, manage your account, and provide customer support. We never sell your data to advertisers or third parties for marketing purposes.
Our privacy commitments apply globally to all oke88 users, regardless of where you are located. However, our specific legal obligations vary by jurisdiction. If you are located in the European Union, you may have additional rights under GDPR; if you are in Indonesia or Southeast Asia, local data laws apply. We undertake to respond to data subject requests (access, correction, deletion) within a reasonable timeframe, typically within 30 days.
If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. Our terms of use and legal notice provide complementary information. This policy may be updated from time to time; we will post changes on this page and encourage you to review it periodically.
What Data We Collect on oke88
We collect personal data in three main categories: account information, payment information, and activity data.
Account information: When you register on oke88, we collect your email address, username, password (encrypted), full name, and date of birth. We also collect identity verification documents—a photograph of your KTP, passport, or driving license, plus a selfie holding your ID. These documents are used only to verify you are who you claim to be and to comply with anti-money-laundering regulations. We store identity documents separately from your gaming account for security.
Payment information: When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, amount, date, and transaction ID. We do not store your full credit card number, bank account number, or e-wallet login credentials. Payment processing is handled by third-party payment processors who comply with PCI-DSS (Payment Card Industry Data Security Standard). Your payment method is linked to your oke88 account so we can process withdrawals to the same method.
Activity data: We log your login times, games played, bets placed, amounts wagered, and results. We record this data to detect fraud, resolve disputes, and maintain accurate account history. We also collect IP address and device information (browser type, operating system) to detect unauthorized account access and enforce our terms.
- Account data
- Email, username, name, date of birth, identity documents (KTP, passport, selfie).
- Payment data
- Payment method, transaction amounts, dates, and IDs; not your full card/account numbers.
- Activity data
- Login times, games played, bets, results, IP address, device information.
- Communication data
- Support messages, complaint records, and correspondence with our team.
How We Use Your Data on oke88
We use your data for five primary purposes:
- Account verification and compliance: We verify your identity using the documents you provide. This prevents fraud, money laundering, and underage access. We are required by Indonesian law to keep these records.
- Payment processing: We use your payment method information to process deposits and withdrawals. Your data is shared with our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the banks: online payment, e-wallet, mobile banking, local payment) only to complete these transactions.
- Account management: We use your email to send account notifications (login alerts, withdrawal confirmations, promotional emails). You can opt out of promotional emails at any time by following the unsubscribe link.
- Fraud prevention and dispute resolution: We analyze your activity data to detect suspicious patterns—multiple failed logins, rapid deposits and withdrawals, coordinated betting unusual for your account history. If we suspect fraud, we may freeze your account pending investigation.
- Service improvement: We may analyze aggregated, anonymized data (not linked to your identity) to understand user preferences and improve our platform features, game offerings, and payment methods.
Third Parties and Data Sharing on oke88
We share your data with third parties only in limited circumstances. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment details to process transactions. These processors are bound by confidentiality agreements and their own privacy policies. We do not control their practices, so we encourage you to review their privacy terms as well.
We may share your data with law enforcement or regulatory authorities if required by law—for example, if we receive a court order or a request from Indonesian financial intelligence authorities investigating money laundering. We will not disclose such requests to you if doing so is prohibited by law.
We may also share anonymized, aggregated data (e.g., "thousands of users from Jakarta participated in Liga 1 betting during Idul Fitri") with partners for business analytics. This data cannot identify you personally.
We do not sell your personal data to third parties for marketing or any other purpose. If oke88 is acquired by another company, your data may be transferred to the acquirer, but we will notify you and offer you the option to delete your account if you prefer not to have your data transferred.
Your Rights and Data Retention on oke88
You have the right to access, correct, or request deletion of your personal data on oke88. You can update your email and name in your account settings. If you wish to request access to all data we hold about you (including identity documents and transaction history), contact our support team with your account details. We will compile your data in a readable format and provide it within 30 days.
To request correction or deletion, contact us in writing. We may retain some data even after deletion if required by law (e.g., transaction records for tax compliance). We typically retain account data for three years after account closure to comply with financial regulations and resolve disputes.
You may close your account at any time by contacting support. We will process your closure within one business day. Remaining balance will be withdrawn to your registered payment method. Once closed, your account cannot be reopened under the same identity, though you may register a new account if you meet our eligibility criteria and local law permits.
Cookies and Tracking on oke88
We use cookies to improve your oke88 experience. Session cookies track your login and keep you authenticated while you play; these expire when you close your browser. Preference cookies remember your language, stake settings, and game history preferences. We do not use third-party cookies or tracking pixels for marketing.
You can disable cookies in your browser settings, but doing so may affect your ability to use oke88 features. We do not track you across other websites.
Security and Data Protection on oke88
We use industry-standard encryption (HTTPS/TLS) to protect data in transit between your device and our servers. Your password is hashed (not stored in plain text) in our database. Payment information is processed through secure payment gateways that comply with PCI-DSS standards. Identity documents are stored on encrypted, access-restricted servers.
We conduct regular security audits and maintain firewalls and intrusion detection systems. However, no security measure is absolute. If we experience a data breach, we will notify you and relevant authorities as required by law.
You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, contact us immediately. We will investigate and reset your password if needed.
Children and Privacy on oke88
Our services are available only to users 18 years and older. We do not knowingly collect data from children. If we become aware that we have collected data from someone under 18, we will delete that data immediately and close the account. If you believe a child has opened an oke88 account, contact us right away.
Contact Us About Your Data
For questions about our privacy practices, requests to access or delete your data, or concerns about how we handle your information, contact our support team via our FAQ pageWe aim to respond to data requests within 30 days. Our legal and compliance team reviews all privacy inquiries and will work to address your concerns.
Your privacy is important to us. We remain committed to protecting your personal data while delivering the oke88 experience. If you do not agree with our privacy practices, you may close your account at any time.
We drafted this policy to reflect oke88's actual data collection, storage, and sharing practices. All questions about privacy or data rights are welcome.